Shipping & Returns
In a nutshell:
Right now we have a flat rate shipping of $5 for domestic shipments.
Most yarns should get to you in 2-5 weeks, but please note that sometimes yarns are backordered, and it could take longer.
Important information on back ordered and discontinued yarns
Sometimes a yarn distributor won't have a certain yarn in stock. Unfortunately we won't know this until we order it for you. If this happens we'll contact you to see if you'd still like the yarn ordered. We know how something like that feels, so at that point we'll offer to refund your money. We'll also try and delete yarn colors on our website which our manufacturers have discontinued, but there may be times that one will sneak through. Again, once we find that out we'll contact you.
Shipping
The flat rates are $5 for domestic shipments, $15 for Canadians, and $25 for other countries. Most yarns arrive to us in three week, and for domestic shipments it will take roughly another week for us to ship to you. However, that is just an estimate!. We'd appreciate your business, but if you're making something that needs to be finished in a month's time, this might not be the best option for you. But if you're planning to knit/crochet a wonderful sweater for yourself, special orders would work! Also, shipping times are estimates and would depend on where the item is shipped to, and what shipping option you choose.
Right now we have a flat rate shipping of $5 for domestic shipments.
Most yarns should get to you in 2-5 weeks, but please note that sometimes yarns are backordered, and it could take longer.
Important information on back ordered and discontinued yarns
Sometimes a yarn distributor won't have a certain yarn in stock. Unfortunately we won't know this until we order it for you. If this happens we'll contact you to see if you'd still like the yarn ordered. We know how something like that feels, so at that point we'll offer to refund your money. We'll also try and delete yarn colors on our website which our manufacturers have discontinued, but there may be times that one will sneak through. Again, once we find that out we'll contact you.
Shipping
The flat rates are $5 for domestic shipments, $15 for Canadians, and $25 for other countries. Most yarns arrive to us in three week, and for domestic shipments it will take roughly another week for us to ship to you. However, that is just an estimate!. We'd appreciate your business, but if you're making something that needs to be finished in a month's time, this might not be the best option for you. But if you're planning to knit/crochet a wonderful sweater for yourself, special orders would work! Also, shipping times are estimates and would depend on where the item is shipped to, and what shipping option you choose.
